BOSSFIT

Terms & Conditions

The following terms & conditions govern the rights and obligation of B Fitness Asia Sdn. Bhd. (1204067-X), its subsidiaries and affiliates including BossFit operating under the Babel brand (collectively known as "The Babel Group") and members thereof. These T&C shall apply to your conduct within BossFit's premises, which include its fitness centres, studios, all outdoor areas, parking lots, sidewalks and all other premises within the ownership or licensed control of BossFit (collectively known as "Premises"). They also apply to your conduct during its programmes, training, events or other activities off the Premises involving BossFit (collectively known as "Events").

By agreeing to these Terms & Conditions, you acknowledge that you have read, understood and agreed to both the Terms and Conditions and the Privacy Policy, and expressly consent to our collection, use and disclosure of your personal information as described in the Privacy Policy.

1. Monthly | half yearly | yearly memberships

Membership

Membership is personal to the individual signed up and is non-assignable, non-refundable and non-transferable.

The Management reserves the right to reject any membership application of the Club for any reason whatsoever.
Monthly Members are required to pay the fee specified at the time of registration.
Joining Fees and Membership Fees are NOT refundable upon termination of membership for any reason whatsoever.

Membership is personal to the individual signed up and is non-assignable, non-refundable and non-transferable.

The Management reserves the right to reject any membership application of the Club for any reason whatsoever.
Monthly Members are required to pay the fee specified at the time of registration.
Joining Fees and Membership Fees are NOT refundable upon termination of membership for any reason whatsoever.

Membership is personal to the individual signed up and is non-assignable, non-refundable and non-transferable.

The Management reserves the right to reject any membership application of the Club for any reason whatsoever.
Monthly Members are required to pay the fee specified at the time of registration.
Joining Fees and Membership Fees are NOT refundable upon termination of membership for any reason whatsoever.

Refund and fee policies

Membership fees, joining fees, and personal training session fees are non-refundable under any circumstances, except where mandated by law.

This includes, but is not limited to:

Member termination for any reason;
Unused personal training sessions; or
Facility closures, temporary disruptions, or unforeseen circumstances.

Refund requests are only considered in cases of billing errors or as required by law. All requests must be submitted in writing to hai@boss.fit and are subject to management approval.

Membership fees, joining fees, and personal training session fees are non-refundable under any circumstances, except where mandated by law.

This includes, but is not limited to:

Member termination for any reason;
Unused personal training sessions; or
Facility closures, temporary disruptions, or unforeseen circumstances.

Refund requests are only considered in cases of billing errors or as required by law. All requests must be submitted in writing to hai@boss.fit and are subject to management approval.

Membership fees, joining fees, and personal training session fees are non-refundable under any circumstances, except where mandated by law.

This includes, but is not limited to:

Member termination for any reason;
Unused personal training sessions; or
Facility closures, temporary disruptions, or unforeseen circumstances.

Refund requests are only considered in cases of billing errors or as required by law. All requests must be submitted in writing to hai@boss.fit and are subject to management approval.

freezing

The Member must email hai@boss.fit to freeze his/her membership at least seven (7) days prior to the desired freeze start date, with a MINIMUM term of one (1) month.

Freezing fees will be charged at RM50.00 per month.
NO BACKDATED freezing will be allowed. All freeze requests MUST be emailed seven (7) days prior to the freezing start date.
The Membership will be reactivated automatically after the freezing period, unless a freeze extension is requested via hai@boss.fit.
Members who purchase the 1 Month membership are not eligible for any freezing.
The freezing request date can start from any date and members are unable to access the gym during the freezing period.
For the avoidance of doubt, PT sessions expire based on the purchased package terms (e.g., 1 month or 3 months). Freezing requests for PT sessions must align with the membership freezing policy, requiring a minimum one-month freeze and a 7-day notice via email.

The Member must email hai@boss.fit to freeze his/her membership at least seven (7) days prior to the desired freeze start date, with a MINIMUM term of one (1) month.

Freezing fees will be charged at RM50.00 per month.
NO BACKDATED freezing will be allowed. All freeze requests MUST be emailed seven (7) days prior to the freezing start date.
The Membership will be reactivated automatically after the freezing period, unless a freeze extension is requested via hai@boss.fit.
Members who purchase the 1 Month membership are not eligible for any freezing.
The freezing request date can start from any date and members are unable to access the gym during the freezing period.
For the avoidance of doubt, PT sessions expire based on the purchased package terms (e.g., 1 month or 3 months). Freezing requests for PT sessions must align with the membership freezing policy, requiring a minimum one-month freeze and a 7-day notice via email.

The Member must email hai@boss.fit to freeze his/her membership at least seven (7) days prior to the desired freeze start date, with a MINIMUM term of one (1) month.

Freezing fees will be charged at RM50.00 per month.
NO BACKDATED freezing will be allowed. All freeze requests MUST be emailed seven (7) days prior to the freezing start date.
The Membership will be reactivated automatically after the freezing period, unless a freeze extension is requested via hai@boss.fit.
Members who purchase the 1 Month membership are not eligible for any freezing.
The freezing request date can start from any date and members are unable to access the gym during the freezing period.
For the avoidance of doubt, PT sessions expire based on the purchased package terms (e.g., 1 month or 3 months). Freezing requests for PT sessions must align with the membership freezing policy, requiring a minimum one-month freeze and a 7-day notice via email.

cancellation

The Member must email hai@boss.fit to cancel his/her membership stating the reason for cancellation.

Cancellation requests must be made at least seven (7) days prior to the next billing date.
The Member is required to settle all outstanding payments and return the membership card before cancellation can occur.
Any early cancellation will result in a one-time RM350.00 termination fee payable prior to a confirmed termination. All memberships are subject to auto-renewal and will not be automatically cancelled upon completion of the membership contract.
The Babel Group reserves the exclusive right, at its sole discretion, to terminate the membership of any individual and restrict or prohibit their future access to BossFit's facilities and services, if the member is found to have violated BossFit's policies or the T&C herein, or if their conduct is deemed unlawful, unethical, or detrimental to the safety, reputation, or operational integrity of BossFit.
Grounds for termination include, but are not limited to, acts of misconduct, harassment, non-payment of fees, unauthorised use of proprietary materials, or any behaviour that contravenes applicable laws, regulations and/or BossFit policies.

The Member must email hai@boss.fit to cancel his/her membership stating the reason for cancellation.

Cancellation requests must be made at least seven (7) days prior to the next billing date.
The Member is required to settle all outstanding payments and return the membership card before cancellation can occur.
Any early cancellation will result in a one-time RM350.00 termination fee payable prior to a confirmed termination. All memberships are subject to auto-renewal and will not be automatically cancelled upon completion of the membership contract.
The Babel Group reserves the exclusive right, at its sole discretion, to terminate the membership of any individual and restrict or prohibit their future access to BossFit's facilities and services, if the member is found to have violated BossFit's policies or the T&C herein, or if their conduct is deemed unlawful, unethical, or detrimental to the safety, reputation, or operational integrity of BossFit.
Grounds for termination include, but are not limited to, acts of misconduct, harassment, non-payment of fees, unauthorised use of proprietary materials, or any behaviour that contravenes applicable laws, regulations and/or BossFit policies.

The Member must email hai@boss.fit to cancel his/her membership stating the reason for cancellation.

Cancellation requests must be made at least seven (7) days prior to the next billing date.
The Member is required to settle all outstanding payments and return the membership card before cancellation can occur.
Any early cancellation will result in a one-time RM350.00 termination fee payable prior to a confirmed termination. All memberships are subject to auto-renewal and will not be automatically cancelled upon completion of the membership contract.
The Babel Group reserves the exclusive right, at its sole discretion, to terminate the membership of any individual and restrict or prohibit their future access to BossFit's facilities and services, if the member is found to have violated BossFit's policies or the T&C herein, or if their conduct is deemed unlawful, unethical, or detrimental to the safety, reputation, or operational integrity of BossFit.
Grounds for termination include, but are not limited to, acts of misconduct, harassment, non-payment of fees, unauthorised use of proprietary materials, or any behaviour that contravenes applicable laws, regulations and/or BossFit policies.

2. personal training

personal training services

All personal training sessions purchased by Members are subject to the T&C outlined herein, as well as the Personal Training Agreement, which must be signed separately at the time of purchasing PT packages.

BossFit Fitness Instructors/Trainers are not licensed medical professionals and are without expertise to diagnose medical conditions or impairments. The Member agrees to promptly and fully disclose any injury, condition or impairment which may have a deleterious effect on or be impacted by the personal training program.
The Fitness Instructor/Trainer is entitled to discontinue training in the event of the discovery of any condition which presents or is likely to present adverse risks or threats to the health or safety of the member, the Fitness Instructor/Trainer and/or others.
The fee for personal training services is payable in advance in one lump sum at least three (3) days prior to the scheduled session. Payments should be made at the Customer Service Counter or via the Babel App. The member will not be allowed to pay the Fitness Instructor/Trainer directly for a session.
All sessions possess an 'End Date' or 'Expiration Date'. In the event that the purchased Personal Training Package is not fully utilised prior to the Expiration Date, any and all remaining sessions shall be deemed forfeited.
The time of sessions is to be agreed upon between the trainer and the member. You must arrive on time for the scheduled appointment. If you arrive late, your session will end at the originally scheduled time.
The member must give a twenty-four (24) hour cancellation notice for rescheduling or cancelling any Session. Failure to do so will result in forfeiture of the session and no payment reimbursement will be granted.
Any tardiness of more than 15 minutes or absence without proper notification will result in the forfeiture of the session and no reimbursements will be granted.
In the event that the assigned Fitness Instructor/Trainer cancels the session within the 24-hour notice period, BossFit shall ensure that a substitute Fitness Instructor/Trainer of the same Tier is provided for the affected session(s).
Upon providing substantiated and reasonable grounds for dissatisfaction, the member may request a different Fitness Instructor/Trainer of the same tier, subject to BossFit's discretion and availability.
All personal training package fees are non-refundable, irrespective of whether the member is unable or fails to complete sessions. There shall be no refund of any monies paid to BossFit in any event whatsoever.
You are responsible to verify every session with the Fitness Instructor/Trainer by signing a Confirmation of Conducted Personal Training Sessions form (COC).
BossFit reserves the right to assign a different Fitness Instructor/Trainer to you at any time without prior notice.
Individual results may vary due to several factors including body type, nutrition, lifestyle, and adherence to the training program. No specific results, outcomes, or timelines are guaranteed.
Proper nutrition and adequate rest are essential to this training program. Members must not be under the influence of drugs or alcohol at any time during a training session.
During each session you are required to wear appropriate athletic footwear and comfortable clothing. BossFit reserves the right to deny commencement of the session should the attire be deemed inappropriate.
Members are strictly prohibited from bringing guests or any unauthorised individuals to the sessions unless prior written approval has been granted by BossFit.
The Member agrees not to solicit, engage, or hire the Fitness Instructor/Trainer for private training sessions outside of BossFit without prior written approval from BossFit. Any breach of this clause shall result in immediate termination of the Member's contract without any refunds.
The Fitness Instructor/Trainer shall not be held liable for any injury, illness, or damage arising from participation in any personal training session, except where directly attributable to gross negligence or wilful misconduct on the part of the Fitness Instructor/Trainer.

All personal training sessions purchased by Members are subject to the T&C outlined herein, as well as the Personal Training Agreement, which must be signed separately at the time of purchasing PT packages.

BossFit Fitness Instructors/Trainers are not licensed medical professionals and are without expertise to diagnose medical conditions or impairments. The Member agrees to promptly and fully disclose any injury, condition or impairment which may have a deleterious effect on or be impacted by the personal training program.
The Fitness Instructor/Trainer is entitled to discontinue training in the event of the discovery of any condition which presents or is likely to present adverse risks or threats to the health or safety of the member, the Fitness Instructor/Trainer and/or others.
The fee for personal training services is payable in advance in one lump sum at least three (3) days prior to the scheduled session. Payments should be made at the Customer Service Counter or via the Babel App. The member will not be allowed to pay the Fitness Instructor/Trainer directly for a session.
All sessions possess an 'End Date' or 'Expiration Date'. In the event that the purchased Personal Training Package is not fully utilised prior to the Expiration Date, any and all remaining sessions shall be deemed forfeited.
The time of sessions is to be agreed upon between the trainer and the member. You must arrive on time for the scheduled appointment. If you arrive late, your session will end at the originally scheduled time.
The member must give a twenty-four (24) hour cancellation notice for rescheduling or cancelling any Session. Failure to do so will result in forfeiture of the session and no payment reimbursement will be granted.
Any tardiness of more than 15 minutes or absence without proper notification will result in the forfeiture of the session and no reimbursements will be granted.
In the event that the assigned Fitness Instructor/Trainer cancels the session within the 24-hour notice period, BossFit shall ensure that a substitute Fitness Instructor/Trainer of the same Tier is provided for the affected session(s).
Upon providing substantiated and reasonable grounds for dissatisfaction, the member may request a different Fitness Instructor/Trainer of the same tier, subject to BossFit's discretion and availability.
All personal training package fees are non-refundable, irrespective of whether the member is unable or fails to complete sessions. There shall be no refund of any monies paid to BossFit in any event whatsoever.
You are responsible to verify every session with the Fitness Instructor/Trainer by signing a Confirmation of Conducted Personal Training Sessions form (COC).
BossFit reserves the right to assign a different Fitness Instructor/Trainer to you at any time without prior notice.
Individual results may vary due to several factors including body type, nutrition, lifestyle, and adherence to the training program. No specific results, outcomes, or timelines are guaranteed.
Proper nutrition and adequate rest are essential to this training program. Members must not be under the influence of drugs or alcohol at any time during a training session.
During each session you are required to wear appropriate athletic footwear and comfortable clothing. BossFit reserves the right to deny commencement of the session should the attire be deemed inappropriate.
Members are strictly prohibited from bringing guests or any unauthorised individuals to the sessions unless prior written approval has been granted by BossFit.
The Member agrees not to solicit, engage, or hire the Fitness Instructor/Trainer for private training sessions outside of BossFit without prior written approval from BossFit. Any breach of this clause shall result in immediate termination of the Member's contract without any refunds.
The Fitness Instructor/Trainer shall not be held liable for any injury, illness, or damage arising from participation in any personal training session, except where directly attributable to gross negligence or wilful misconduct on the part of the Fitness Instructor/Trainer.

All personal training sessions purchased by Members are subject to the T&C outlined herein, as well as the Personal Training Agreement, which must be signed separately at the time of purchasing PT packages.

BossFit Fitness Instructors/Trainers are not licensed medical professionals and are without expertise to diagnose medical conditions or impairments. The Member agrees to promptly and fully disclose any injury, condition or impairment which may have a deleterious effect on or be impacted by the personal training program.
The Fitness Instructor/Trainer is entitled to discontinue training in the event of the discovery of any condition which presents or is likely to present adverse risks or threats to the health or safety of the member, the Fitness Instructor/Trainer and/or others.
The fee for personal training services is payable in advance in one lump sum at least three (3) days prior to the scheduled session. Payments should be made at the Customer Service Counter or via the Babel App. The member will not be allowed to pay the Fitness Instructor/Trainer directly for a session.
All sessions possess an 'End Date' or 'Expiration Date'. In the event that the purchased Personal Training Package is not fully utilised prior to the Expiration Date, any and all remaining sessions shall be deemed forfeited.
The time of sessions is to be agreed upon between the trainer and the member. You must arrive on time for the scheduled appointment. If you arrive late, your session will end at the originally scheduled time.
The member must give a twenty-four (24) hour cancellation notice for rescheduling or cancelling any Session. Failure to do so will result in forfeiture of the session and no payment reimbursement will be granted.
Any tardiness of more than 15 minutes or absence without proper notification will result in the forfeiture of the session and no reimbursements will be granted.
In the event that the assigned Fitness Instructor/Trainer cancels the session within the 24-hour notice period, BossFit shall ensure that a substitute Fitness Instructor/Trainer of the same Tier is provided for the affected session(s).
Upon providing substantiated and reasonable grounds for dissatisfaction, the member may request a different Fitness Instructor/Trainer of the same tier, subject to BossFit's discretion and availability.
All personal training package fees are non-refundable, irrespective of whether the member is unable or fails to complete sessions. There shall be no refund of any monies paid to BossFit in any event whatsoever.
You are responsible to verify every session with the Fitness Instructor/Trainer by signing a Confirmation of Conducted Personal Training Sessions form (COC).
BossFit reserves the right to assign a different Fitness Instructor/Trainer to you at any time without prior notice.
Individual results may vary due to several factors including body type, nutrition, lifestyle, and adherence to the training program. No specific results, outcomes, or timelines are guaranteed.
Proper nutrition and adequate rest are essential to this training program. Members must not be under the influence of drugs or alcohol at any time during a training session.
During each session you are required to wear appropriate athletic footwear and comfortable clothing. BossFit reserves the right to deny commencement of the session should the attire be deemed inappropriate.
Members are strictly prohibited from bringing guests or any unauthorised individuals to the sessions unless prior written approval has been granted by BossFit.
The Member agrees not to solicit, engage, or hire the Fitness Instructor/Trainer for private training sessions outside of BossFit without prior written approval from BossFit. Any breach of this clause shall result in immediate termination of the Member's contract without any refunds.
The Fitness Instructor/Trainer shall not be held liable for any injury, illness, or damage arising from participation in any personal training session, except where directly attributable to gross negligence or wilful misconduct on the part of the Fitness Instructor/Trainer.

3. house rules

group classes

All group classes must be booked in advance through the designated Babel App.

Members are required to arrive at least 10 minutes before the scheduled start time of their class. The doors to the class will be locked 5 minutes after the class begins, and latecomers will not be allowed entry to avoid disrupting the session.
All bookings are non-refundable. Late cancellations will be considered a no-show and any fees paid will be forfeited.

All group classes must be booked in advance through the designated Babel App.

Members are required to arrive at least 10 minutes before the scheduled start time of their class. The doors to the class will be locked 5 minutes after the class begins, and latecomers will not be allowed entry to avoid disrupting the session.
All bookings are non-refundable. Late cancellations will be considered a no-show and any fees paid will be forfeited.

All group classes must be booked in advance through the designated Babel App.

Members are required to arrive at least 10 minutes before the scheduled start time of their class. The doors to the class will be locked 5 minutes after the class begins, and latecomers will not be allowed entry to avoid disrupting the session.
All bookings are non-refundable. Late cancellations will be considered a no-show and any fees paid will be forfeited.

changing rooms

Unless otherwise mentioned in this T&C, lockers are provided for daily use only, except for members who have been allocated designated lockers upon purchasing specified packages.

Members are expected to maintain proper hygiene and follow sauna rules, including using a towel and keeping noise levels to a minimum.
Filming or photography in the changing room area is strictly prohibited. Violations may result in immediate termination of membership.

Unless otherwise mentioned in this T&C, lockers are provided for daily use only, except for members who have been allocated designated lockers upon purchasing specified packages.

Members are expected to maintain proper hygiene and follow sauna rules, including using a towel and keeping noise levels to a minimum.
Filming or photography in the changing room area is strictly prohibited. Violations may result in immediate termination of membership.

Unless otherwise mentioned in this T&C, lockers are provided for daily use only, except for members who have been allocated designated lockers upon purchasing specified packages.

Members are expected to maintain proper hygiene and follow sauna rules, including using a towel and keeping noise levels to a minimum.
Filming or photography in the changing room area is strictly prohibited. Violations may result in immediate termination of membership.

gym floor & facility

Members must re-rack weights after use and handle any used gym equipment responsibly. Faulty equipment should be reported to the Management or Customer Relations Officer on duty.

Members are expected to sanitise equipment after use and maintain the hygiene of the facilities.
Members must adhere to all posted signages and wear appropriate workout attire. The management reserves the right to deny entry if attire is deemed inappropriate.
Members should be respectful of others by not hogging machines or occupying spaces unnecessarily.
Filming or photographing other members without their consent is strictly prohibited.
No food is allowed on the gym floor or in workout areas. Food may only be consumed in the lounge or café area.

Members must re-rack weights after use and handle any used gym equipment responsibly. Faulty equipment should be reported to the Management or Customer Relations Officer on duty.

Members are expected to sanitise equipment after use and maintain the hygiene of the facilities.
Members must adhere to all posted signages and wear appropriate workout attire. The management reserves the right to deny entry if attire is deemed inappropriate.
Members should be respectful of others by not hogging machines or occupying spaces unnecessarily.
Filming or photographing other members without their consent is strictly prohibited.
No food is allowed on the gym floor or in workout areas. Food may only be consumed in the lounge or café area.

parking benefits

Before 10:00 AM — Complimentary 2-hour parking for morning sessions.

After 5:00 PM — Complimentary 2-hour parking for evening sessions.
Parking validation is subject to the terms and conditions of Berjaya Times Square parking management. BossFit reserves the right to amend or withdraw parking benefits at any time without prior notice.
Please present your BossFit membership card or valid receipt at the front desk for parking validation.

Parking Benefits are only for Tambah Manis and Kaw Kaw membership members.

Before 10:00 AM — Complimentary 2-hour parking for morning sessions.

After 5:00 PM — Complimentary 2-hour parking for evening sessions.
Parking validation is subject to the terms and conditions of Berjaya Times Square parking management. BossFit reserves the right to amend or withdraw parking benefits at any time without prior notice.
Please present your BossFit membership card or valid receipt at the front desk for parking validation.

Parking Benefits are only for Tambah Manis and Kaw Kaw membership members.

Before 10:00 AM — Complimentary 2-hour parking for morning sessions.

After 5:00 PM — Complimentary 2-hour parking for evening sessions.
Parking validation is subject to the terms and conditions of Berjaya Times Square parking management. BossFit reserves the right to amend or withdraw parking benefits at any time without prior notice.
Please present your BossFit membership card or valid receipt at the front desk for parking validation.

Parking Benefits are only for Tambah Manis and Kaw Kaw membership members.

towel services

Face towels can be collected at the designated towel counter at the front desk upon entry, whereas shower towels are provided in each respective male and female locker rooms.

Members who fail to return any towels will be charged a replacement fee.

Face towels can be collected at the designated towel counter at the front desk upon entry, whereas shower towels are provided in each respective male and female locker rooms.

Members who fail to return any towels will be charged a replacement fee.

Face towels can be collected at the designated towel counter at the front desk upon entry, whereas shower towels are provided in each respective male and female locker rooms.

Members who fail to return any towels will be charged a replacement fee.

club access

Members may access the gym facilities within operating hours only.

Children below the age of 16 are not allowed on the gym floors except in the lounge areas.
Members must check in at the front desk upon entry. The Club shall not be liable for any injuries, damages, or incidents occurring within its premises.

Members may access the gym facilities within operating hours only.

Children below the age of 16 are not allowed on the gym floors except in the lounge areas.
Members must check in at the front desk upon entry. The Club shall not be liable for any injuries, damages, or incidents occurring within its premises.

Members may access the gym facilities within operating hours only.

Children below the age of 16 are not allowed on the gym floors except in the lounge areas.
Members must check in at the front desk upon entry. The Club shall not be liable for any injuries, damages, or incidents occurring within its premises.

smoking or vaping

Smoking or vaping within the Club premises is strictly prohibited. Violation of this may result in the immediate termination of membership at the discretion of the Club management.

Smoking or vaping within the Club premises is strictly prohibited. Violation of this may result in the immediate termination of membership at the discretion of the Club management.

Smoking or vaping within the Club premises is strictly prohibited. Violation of this may result in the immediate termination of membership at the discretion of the Club management.

4. day pass

day pass

A Day Pass holder is granted access to the facilities at the specified BossFit outlet for the duration of the stated day. This includes access to the gymnasium, restrooms, and any amenities open to in-club members and participation in scheduled classes, subject to availability. Access may be restricted or denied at BossFit's sole discretion if equipment or facilities are undergoing maintenance or are deemed unsafe for use.

The Day Pass is valid only for the specified day and expires at the end of BossFit's operational hours on that day.
The Day Pass is only valid for one (1) individual and is non-assignable, non-refundable and non-transferable once assigned.
The Day Pass holder will be subjected to all of BossFit's rules and the T&C stipulated herein. The Management reserves the right to refuse entry and terminate the validity of the pass immediately if the holder is found to violate any of the said rules.
The Day Pass holder can book classes either over-the-counter at reception or by calling the front desk in advance. Bookings for classes will be open three (3) days in advance; schedules can be checked at www.boss.fit. Spaces are not guaranteed and are subject to availability.
In the event of any changes to the scheduled time, venue, instructor, or type of workout due to unforeseen circumstances, BossFit will make reasonable efforts to notify affected members in advance. BossFit shall not be held liable for any inconvenience or loss arising from such changes.
The Day Pass holder is not entitled to membership perks, partnered brand benefits, or retail and food & beverage discounts.
The Management reserves the right to refuse any sale of Day Pass for any reason whatsoever.
Day Passes sold are NOT refundable for any reason whatsoever and are not available for resale.

A Day Pass holder is granted access to the facilities at the specified BossFit outlet for the duration of the stated day. This includes access to the gymnasium, restrooms, and any amenities open to in-club members and participation in scheduled classes, subject to availability. Access may be restricted or denied at BossFit's sole discretion if equipment or facilities are undergoing maintenance or are deemed unsafe for use.

The Day Pass is valid only for the specified day and expires at the end of BossFit's operational hours on that day.
The Day Pass is only valid for one (1) individual and is non-assignable, non-refundable and non-transferable once assigned.
The Day Pass holder will be subjected to all of BossFit's rules and the T&C stipulated herein. The Management reserves the right to refuse entry and terminate the validity of the pass immediately if the holder is found to violate any of the said rules.
The Day Pass holder can book classes either over-the-counter at reception or by calling the front desk in advance. Bookings for classes will be open three (3) days in advance; schedules can be checked at www.boss.fit. Spaces are not guaranteed and are subject to availability.
In the event of any changes to the scheduled time, venue, instructor, or type of workout due to unforeseen circumstances, BossFit will make reasonable efforts to notify affected members in advance. BossFit shall not be held liable for any inconvenience or loss arising from such changes.
The Day Pass holder is not entitled to membership perks, partnered brand benefits, or retail and food & beverage discounts.
The Management reserves the right to refuse any sale of Day Pass for any reason whatsoever.
Day Passes sold are NOT refundable for any reason whatsoever and are not available for resale.

A Day Pass holder is granted access to the facilities at the specified BossFit outlet for the duration of the stated day. This includes access to the gymnasium, restrooms, and any amenities open to in-club members and participation in scheduled classes, subject to availability. Access may be restricted or denied at BossFit's sole discretion if equipment or facilities are undergoing maintenance or are deemed unsafe for use.

The Day Pass is valid only for the specified day and expires at the end of BossFit's operational hours on that day.
The Day Pass is only valid for one (1) individual and is non-assignable, non-refundable and non-transferable once assigned.
The Day Pass holder will be subjected to all of BossFit's rules and the T&C stipulated herein. The Management reserves the right to refuse entry and terminate the validity of the pass immediately if the holder is found to violate any of the said rules.
The Day Pass holder can book classes either over-the-counter at reception or by calling the front desk in advance. Bookings for classes will be open three (3) days in advance; schedules can be checked at www.boss.fit. Spaces are not guaranteed and are subject to availability.
In the event of any changes to the scheduled time, venue, instructor, or type of workout due to unforeseen circumstances, BossFit will make reasonable efforts to notify affected members in advance. BossFit shall not be held liable for any inconvenience or loss arising from such changes.
The Day Pass holder is not entitled to membership perks, partnered brand benefits, or retail and food & beverage discounts.
The Management reserves the right to refuse any sale of Day Pass for any reason whatsoever.
Day Passes sold are NOT refundable for any reason whatsoever and are not available for resale.

5. corporate partnerships

In addition to the terms and conditions stated in this document, the packages provided will be subjected to terms agreed in writing between both BossFit and the corporation over a period of time.

6. general

Personal Fitness Declaration

Before engaging in any of our fitness activities, we strongly advise that you obtain a medical clearance from a Doctor if you have any doubts about your physical capability to engage in any exercise — particularly if you have any pre-existing medical conditions such as cardiovascular diseases, respiratory conditions, musculoskeletal injuries, neurological conditions, metabolic conditions, or any other health concerns.

This recommendation also applies if you are pregnant, have recently given birth, have undergone recent surgery or medical treatment, or are over the age of 40 and have not engaged in regular exercise for an extended period.
You are to abide with the club rules and instructions, including warning notices, when using our equipment and facilities. If you experience any illness or discomfort physically, please notify us immediately.
The Club is not responsible for the medical requirements of our members and assumes no responsibility for the medical needs or physical conditions of its members.
Participation in any fitness program or use of the Club's facilities is entirely at your own risk, and it is your sole responsibility to ensure that you are physically fit and capable of engaging in such activities.

Before engaging in any of our fitness activities, we strongly advise that you obtain a medical clearance from a Doctor if you have any doubts about your physical capability to engage in any exercise — particularly if you have any pre-existing medical conditions such as cardiovascular diseases, respiratory conditions, musculoskeletal injuries, neurological conditions, metabolic conditions, or any other health concerns.

This recommendation also applies if you are pregnant, have recently given birth, have undergone recent surgery or medical treatment, or are over the age of 40 and have not engaged in regular exercise for an extended period.
You are to abide with the club rules and instructions, including warning notices, when using our equipment and facilities. If you experience any illness or discomfort physically, please notify us immediately.
The Club is not responsible for the medical requirements of our members and assumes no responsibility for the medical needs or physical conditions of its members.
Participation in any fitness program or use of the Club's facilities is entirely at your own risk, and it is your sole responsibility to ensure that you are physically fit and capable of engaging in such activities.

Before engaging in any of our fitness activities, we strongly advise that you obtain a medical clearance from a Doctor if you have any doubts about your physical capability to engage in any exercise — particularly if you have any pre-existing medical conditions such as cardiovascular diseases, respiratory conditions, musculoskeletal injuries, neurological conditions, metabolic conditions, or any other health concerns.

This recommendation also applies if you are pregnant, have recently given birth, have undergone recent surgery or medical treatment, or are over the age of 40 and have not engaged in regular exercise for an extended period.
You are to abide with the club rules and instructions, including warning notices, when using our equipment and facilities. If you experience any illness or discomfort physically, please notify us immediately.
The Club is not responsible for the medical requirements of our members and assumes no responsibility for the medical needs or physical conditions of its members.
Participation in any fitness program or use of the Club's facilities is entirely at your own risk, and it is your sole responsibility to ensure that you are physically fit and capable of engaging in such activities.

limitation of liability

The Babel Group, its subsidiaries and associated companies (including BossFit), employees, or agents shall not be responsible for any claims, demands, injuries, damages, or actions for negligence arising on account of death or due to injury, loss, damage, or theft to a member's person or property arising out of or in connection with the use by a member of any of the services and facilities on the premises of BossFit.

The member hereby holds The Babel Group harmless from all claims which may be brought against them by or on a member's behalf for any such injuries or claims aforesaid. Any guest of a member or a temporary visitor to the Club shall agree to abide by the Club rules, and the same limitation of liabilities shall apply.
By attending classes, events, or using training facilities and equipment, you acknowledge on behalf of yourself and your personal representatives that there are certain inherent risks and dangers in intense physical activity. You agree to assume full responsibility for any injuries or damage sustained or aggravated by you in relation to the use of equipment, and release and indemnify The Babel Group from any claims arising from your participation, except where prohibited by law.
All prices and amounts quoted are subject to taxes where applicable.

The Babel Group, its subsidiaries and associated companies (including BossFit), employees, or agents shall not be responsible for any claims, demands, injuries, damages, or actions for negligence arising on account of death or due to injury, loss, damage, or theft to a member's person or property arising out of or in connection with the use by a member of any of the services and facilities on the premises of BossFit.

The member hereby holds The Babel Group harmless from all claims which may be brought against them by or on a member's behalf for any such injuries or claims aforesaid. Any guest of a member or a temporary visitor to the Club shall agree to abide by the Club rules, and the same limitation of liabilities shall apply.
By attending classes, events, or using training facilities and equipment, you acknowledge on behalf of yourself and your personal representatives that there are certain inherent risks and dangers in intense physical activity. You agree to assume full responsibility for any injuries or damage sustained or aggravated by you in relation to the use of equipment, and release and indemnify The Babel Group from any claims arising from your participation, except where prohibited by law.
All prices and amounts quoted are subject to taxes where applicable.

The Babel Group, its subsidiaries and associated companies (including BossFit), employees, or agents shall not be responsible for any claims, demands, injuries, damages, or actions for negligence arising on account of death or due to injury, loss, damage, or theft to a member's person or property arising out of or in connection with the use by a member of any of the services and facilities on the premises of BossFit.

The member hereby holds The Babel Group harmless from all claims which may be brought against them by or on a member's behalf for any such injuries or claims aforesaid. Any guest of a member or a temporary visitor to the Club shall agree to abide by the Club rules, and the same limitation of liabilities shall apply.
By attending classes, events, or using training facilities and equipment, you acknowledge on behalf of yourself and your personal representatives that there are certain inherent risks and dangers in intense physical activity. You agree to assume full responsibility for any injuries or damage sustained or aggravated by you in relation to the use of equipment, and release and indemnify The Babel Group from any claims arising from your participation, except where prohibited by law.
All prices and amounts quoted are subject to taxes where applicable.

7. Payment Terms and Billing

Pay Monthly Memberships

For Pay Monthly memberships, the membership fee and any other charges incurred in connection with the service (e.g., taxes, transaction fees) will be billed monthly to the Payment Method provided by the Member on the calendar day corresponding to the start of the membership ("Billing Date"). In some cases, the payment date may change (e.g., if it aligns with the Member's first visit).

Prepaid Memberships (3, 6, or 12 Months)

For prepaid memberships, the membership will automatically convert to a Pay Monthly membership at the end of the billing cycle. Members who wish to terminate their prepaid membership must notify BossFit via email at hai@boss.fit at least seven (7) days prior to the next billing date.

CORPORATE PACKAGES

Corporate package validity is subject to the requirements set forth by BossFit and the corporate client. BossFit reserves the right to revert the membership to standard pricing if corporate eligibility requirements are no longer met. For Pay Monthly corporate memberships with fixed 6- or 12-month contracts, early termination requires settlement of all outstanding payments and the remaining membership fees for the contract period.

PAYMENT METHODS

Members must provide a valid Payment Method (e.g., debit or credit card). By adding a Payment Method, the Member authorises BossFit to charge the applicable fees. If the primary Payment Method fails, BossFit reserves the right to charge any other Payment Method associated with the Member's account. Members are responsible for ensuring all payments are successfully collected.

PRICE CHANGES AND PLAN MODIFICATIONS

BossFit reserves the right to modify membership plans and pricing. Any changes will take effect no earlier than thirty (30) days following written notice to Members.

8. Miscellaneous

Soliciting and selling memberships, private personal training sessions, merchandise or retail products to any member are prohibited and shall result in immediate termination of a member concerned without refund.
Failure by the Management to enforce any of their respective rights at any time for any period shall not be construed as a waiver of such rights.
The Management reserves the right to use any individual or group photographs of members and/or guests for press or promotional purposes.
Any guests or members are not allowed to photograph or copy any club interior designs, promotional materials, tag lines or theme.
All members must abide by the rules of the club which may be amended, varied, deleted and added from time to time at the Management's discretion.
The Babel Group reserves the right to proceed with legal action against any member caught distributing, sharing or supplying such contents to any third party vendor or competitor.
These Rules shall be governed and construed in accordance with the laws of Malaysia and subject to the jurisdiction of Malaysia.
BossFit reserves the right to amend these terms and conditions at its discretion. Any changes will be communicated to Members via the official website or other appropriate channels and will take effect immediately unless stated otherwise.
All Members are expected to adhere to the Club's rules and regulations, which are displayed on-site and updated periodically.
Violations, including inappropriate behaviour, misuse of equipment, or failure to comply with staff instructions, may result in suspension or termination of membership.

Soliciting and selling memberships, private personal training sessions, merchandise or retail products to any member are prohibited and shall result in immediate termination of a member concerned without refund.
Failure by the Management to enforce any of their respective rights at any time for any period shall not be construed as a waiver of such rights.
The Management reserves the right to use any individual or group photographs of members and/or guests for press or promotional purposes.
Any guests or members are not allowed to photograph or copy any club interior designs, promotional materials, tag lines or theme.
All members must abide by the rules of the club which may be amended, varied, deleted and added from time to time at the Management's discretion.
The Babel Group reserves the right to proceed with legal action against any member caught distributing, sharing or supplying such contents to any third party vendor or competitor.
These Rules shall be governed and construed in accordance with the laws of Malaysia and subject to the jurisdiction of Malaysia.
BossFit reserves the right to amend these terms and conditions at its discretion. Any changes will be communicated to Members via the official website or other appropriate channels and will take effect immediately unless stated otherwise.
All Members are expected to adhere to the Club's rules and regulations, which are displayed on-site and updated periodically.
Violations, including inappropriate behaviour, misuse of equipment, or failure to comply with staff instructions, may result in suspension or termination of membership.

Soliciting and selling memberships, private personal training sessions, merchandise or retail products to any member are prohibited and shall result in immediate termination of a member concerned without refund.
Failure by the Management to enforce any of their respective rights at any time for any period shall not be construed as a waiver of such rights.
The Management reserves the right to use any individual or group photographs of members and/or guests for press or promotional purposes.
Any guests or members are not allowed to photograph or copy any club interior designs, promotional materials, tag lines or theme.
All members must abide by the rules of the club which may be amended, varied, deleted and added from time to time at the Management's discretion.
The Babel Group reserves the right to proceed with legal action against any member caught distributing, sharing or supplying such contents to any third party vendor or competitor.
These Rules shall be governed and construed in accordance with the laws of Malaysia and subject to the jurisdiction of Malaysia.
BossFit reserves the right to amend these terms and conditions at its discretion. Any changes will be communicated to Members via the official website or other appropriate channels and will take effect immediately unless stated otherwise.
All Members are expected to adhere to the Club's rules and regulations, which are displayed on-site and updated periodically.
Violations, including inappropriate behaviour, misuse of equipment, or failure to comply with staff instructions, may result in suspension or termination of membership.

9. contact us

Address

Lot 06-16, Berjaya Times Square, Jln Imbi, Imbi, 55100 Kuala Lumpur,

Wilayah Persekutuan Kuala Lumpur

Lot 06-16, Berjaya Times Square, Jln Imbi, Imbi, 55100 Kuala Lumpur,

Wilayah Persekutuan Kuala Lumpur

Lot 06-16, Berjaya Times Square, Jln Imbi, Imbi, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Phone

016-291 3520

hai@boss.fit