privacy policy
privacy policy
privacy policy
The Babel Group including BossFit respects your privacy and the use of your personal information in an effort to offer our members the perfect wellness experience. This Privacy Policy describes the privacy practices of The Babel Group, including the types of personal information we collect from our members and guests and from other users of our website, official social media platforms and the downloadable Babel-branded mobile application, how we use this personal information and with whom we share it, in accordance with the Personal Data Protection Act 2010 (PDPA).
By accepting these Terms & Conditions, you acknowledge that you have read, understood and agreed to this Privacy Policy, and expressly consent to our collection, use and disclosure of your personal information as described herein.
The Babel Group including BossFit respects your privacy and the use of your personal information in an effort to offer our members the perfect wellness experience. This Privacy Policy describes the privacy practices of The Babel Group, including the types of personal information we collect from our members and guests and from other users of our website, official social media platforms and the downloadable Babel-branded mobile application, how we use this personal information and with whom we share it, in accordance with the Personal Data Protection Act 2010 (PDPA).
By accepting these Terms & Conditions, you acknowledge that you have read, understood and agreed to this Privacy Policy, and expressly consent to our collection, use and disclosure of your personal information as described herein.
The Babel Group including BossFit respects your privacy and the use of your personal information in an effort to offer our members the perfect wellness experience. This Privacy Policy describes the privacy practices of The Babel Group, including the types of personal information we collect from our members and guests and from other users of our website, official social media platforms and the downloadable Babel-branded mobile application, how we use this personal information and with whom we share it, in accordance with the Personal Data Protection Act 2010 (PDPA).
By accepting these Terms & Conditions, you acknowledge that you have read, understood and agreed to this Privacy Policy, and expressly consent to our collection, use and disclosure of your personal information as described herein.
1. scope of this policy
1. scope of this policy
1. scope of this policy
This Privacy Policy applies to all personal information collected, processed, and stored by BossFit through the following channels:
Membership registration forms, fitness assessments, or other in-person interactions at BossFit facilities.
The BossFit website and Babel mobile application.
Official BossFit social media platforms.
Online forms, surveys, promotions, and inquiries.
This Privacy Policy applies to all personal information collected, processed, and stored by BossFit through the following channels:
Membership registration forms, fitness assessments, or other in-person interactions at BossFit facilities.
The BossFit website and Babel mobile application.
Official BossFit social media platforms.
Online forms, surveys, promotions, and inquiries.
This Privacy Policy applies to all personal information collected, processed, and stored by BossFit through the following channels:
Membership registration forms, fitness assessments, or other in-person interactions at BossFit facilities.
The BossFit website and Babel mobile application.
Official BossFit social media platforms.
Online forms, surveys, promotions, and inquiries.
2. Types of Personal Information Collected
2. Types of Personal Information Collected
2. Types of Personal Information Collected
We may collect the following categories of personal information:
We may collect the following categories of personal information:
We may collect the following categories of personal information:
a) Personal Identifiable Information (PII)
a) Personal Identifiable Information (PII)
Full name, identification number (NRIC, passport), date of birth, and gender.
Contact details, such as email address, phone number, and mailing address.
Payment information, including credit or debit card details.
Full name, identification number (NRIC, passport), date of birth, and gender.
Contact details, such as email address, phone number, and mailing address.
Payment information, including credit or debit card details.
Full name, identification number (NRIC, passport), date of birth, and gender.
Contact details, such as email address, phone number, and mailing address.
Payment information, including credit or debit card details.
b) Health and Fitness Information
b) Health and Fitness Information
Medical history, fitness goals, and assessments provided by you.
Records of personal training sessions, fitness classes attended, and progress reports.
Medical history, fitness goals, and assessments provided by you.
Records of personal training sessions, fitness classes attended, and progress reports.
Medical history, fitness goals, and assessments provided by you.
Records of personal training sessions, fitness classes attended, and progress reports.
c) Technical Information
c) Technical Information
Device information (e.g., IP address, operating system, browser type).
Usage data collected via the Babel App and website, including session duration and interactions.
Device information (e.g., IP address, operating system, browser type).
Usage data collected via the Babel App and website, including session duration and interactions.
Device information (e.g., IP address, operating system, browser type).
Usage data collected via the Babel App and website, including session duration and interactions.
d) Communications and Feedback
d) Communications and Feedback
Messages sent to BossFit through emails, app inquiries, or surveys.
Feedback and reviews provided about our services.
Messages sent to BossFit through emails, app inquiries, or surveys.
Feedback and reviews provided about our services.
Messages sent to BossFit through emails, app inquiries, or surveys.
Feedback and reviews provided about our services.
e) Visual and Biometric Information
e) Visual and Biometric Information
CCTV recordings within BossFit facilities for security purposes.
Photos, videos, or biometric data used with your explicit consent for promotions or fitness tracking.
CCTV recordings within BossFit facilities for security purposes.
Photos, videos, or biometric data used with your explicit consent for promotions or fitness tracking.
CCTV recordings within BossFit facilities for security purposes.
Photos, videos, or biometric data used with your explicit consent for promotions or fitness tracking.
3. purposes for data collection
3. purposes for data collection
3. purposes for data collection
Your personal information is collected, used, and processed for the following purposes:
Your personal information is collected, used, and processed for the following purposes:
Your personal information is collected, used, and processed for the following purposes:
a) Service Provision
a) Service Provision
To manage your membership, process payments, and deliver fitness services.
To schedule personal training sessions, classes, or consultations.
To manage your membership, process payments, and deliver fitness services.
To schedule personal training sessions, classes, or consultations.
To manage your membership, process payments, and deliver fitness services.
To schedule personal training sessions, classes, or consultations.
b) Communication and Marketing
b) Communication and Marketing
To notify you of changes to services, class schedules, or billing matters.
To provide promotional offers, updates, and news about BossFit services.
To notify you of changes to services, class schedules, or billing matters.
To provide promotional offers, updates, and news about BossFit services.
To notify you of changes to services, class schedules, or billing matters.
To provide promotional offers, updates, and news about BossFit services.
c) Personalisation and Analytics
c) Personalisation and Analytics
To tailor fitness programs, monitor progress, and achieve personalised wellness goals.
To analyse user behaviour on the Babel App for improving features and user experience.
To tailor fitness programs, monitor progress, and achieve personalised wellness goals.
To analyse user behaviour on the Babel App for improving features and user experience.
To tailor fitness programs, monitor progress, and achieve personalised wellness goals.
To analyse user behaviour on the Babel App for improving features and user experience.
d) Security and Compliance
d) Security and Compliance
To ensure the security and safety of all visitors to BossFit facilities through monitoring systems (e.g., CCTV).
To comply with legal obligations, including fraud prevention and law enforcement requests.
To ensure the security and safety of all visitors to BossFit facilities through monitoring systems (e.g., CCTV).
To comply with legal obligations, including fraud prevention and law enforcement requests.
To ensure the security and safety of all visitors to BossFit facilities through monitoring systems (e.g., CCTV).
To comply with legal obligations, including fraud prevention and law enforcement requests.
4. Disclosure of Personal Information
4. Disclosure of Personal Information
4. Disclosure of Personal Information
BossFit does not sell or trade your personal information to third parties.
However, we may share your data under the following circumstances:
BossFit does not sell or trade your personal information to third parties.
However, we may share your data under the following circumstances:
BossFit does not sell or trade your personal information to third parties.
However, we may share your data under the following circumstances:
a) Service Providers and Partners
a) Service Providers and Partners
With third-party vendors, such as payment processors, IT support, or analytics providers, to enable efficient service delivery.
With partnered brands or corporate partners, provided your consent is obtained for such sharing.
With third-party vendors, such as payment processors, IT support, or analytics providers, to enable efficient service delivery.
With partnered brands or corporate partners, provided your consent is obtained for such sharing.
With third-party vendors, such as payment processors, IT support, or analytics providers, to enable efficient service delivery.
With partnered brands or corporate partners, provided your consent is obtained for such sharing.
b) Legal and Regulatory Compliance
b) Legal and Regulatory Compliance
When required to comply with laws, court orders, or regulatory demands.
In response to lawful requests by public authorities, including law enforcement.
When required to comply with laws, court orders, or regulatory demands.
In response to lawful requests by public authorities, including law enforcement.
When required to comply with laws, court orders, or regulatory demands.
In response to lawful requests by public authorities, including law enforcement.
c) Protection of BossFit and Others
c) Protection of BossFit and Others
To protect BossFit's rights, property, or safety, or the rights, property, or safety of others.
To protect BossFit's rights, property, or safety, or the rights, property, or safety of others.
To protect BossFit's rights, property, or safety, or the rights, property, or safety of others.
5. Security of Personal Information
5. Security of Personal Information
5. Security of Personal Information
BossFit takes all reasonable technical, physical, and administrative measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:
Secure storage systems and encryption for sensitive data.
Regular audits and updates to information security protocols.
Limited access to personal information based on a need-to-know basis.
BossFit takes all reasonable technical, physical, and administrative measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:
Secure storage systems and encryption for sensitive data.
Regular audits and updates to information security protocols.
Limited access to personal information based on a need-to-know basis.
BossFit takes all reasonable technical, physical, and administrative measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:
Secure storage systems and encryption for sensitive data.
Regular audits and updates to information security protocols.
Limited access to personal information based on a need-to-know basis.
6. Retention of Personal Information
6. Retention of Personal Information
6. Retention of Personal Information
Your personal information will be retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your personal data will be securely deleted or anonymised.
Your personal information will be retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your personal data will be securely deleted or anonymised.
Your personal information will be retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your personal data will be securely deleted or anonymised.
7. your rights
7. your rights
7. your rights
Under the PDPA, you have the following rights regarding your personal data:
Under the PDPA, you have the following rights regarding your personal data:
Under the PDPA, you have the following rights regarding your personal data:
Access: You may request access to the personal data BossFit holds about you.
Correction: You may request corrections to inaccurate or incomplete information.
Withdrawal of Consent: You may withdraw consent for specific uses of your personal data, subject to legal or contractual obligations.
Deletion: You may request the deletion of personal data where it is no longer necessary for processing.
Access: You may request access to the personal data BossFit holds about you.
Correction: You may request corrections to inaccurate or incomplete information.
Withdrawal of Consent: You may withdraw consent for specific uses of your personal data, subject to legal or contractual obligations.
Deletion: You may request the deletion of personal data where it is no longer necessary for processing.
Access: You may request access to the personal data BossFit holds about you.
Correction: You may request corrections to inaccurate or incomplete information.
Withdrawal of Consent: You may withdraw consent for specific uses of your personal data, subject to legal or contractual obligations.
Deletion: You may request the deletion of personal data where it is no longer necessary for processing.
To exercise these rights, please contact us at hai@boss.fit. Requests may require verification of your identity.
To exercise these rights, please contact us at hai@boss.fit. Requests may require verification of your identity.
To exercise these rights, please contact us at hai@boss.fit. Requests may require verification of your identity.
8. International Data Transfers
8. International Data Transfers
8. International Data Transfers
If your personal data is transferred outside of Malaysia, BossFit ensures that the receiving party complies with applicable data protection standards to safeguard your information.
If your personal data is transferred outside of Malaysia, BossFit ensures that the receiving party complies with applicable data protection standards to safeguard your information.
If your personal data is transferred outside of Malaysia, BossFit ensures that the receiving party complies with applicable data protection standards to safeguard your information.
9. Updates to This Privacy Policy
9. Updates to This Privacy Policy
9. Updates to This Privacy Policy
BossFit reserves the right to update this Privacy Policy from time to time. Any changes will be communicated via the Babel App or BossFit website, and your continued use of BossFit's services after such updates constitutes acceptance of the revised terms.
BossFit reserves the right to update this Privacy Policy from time to time. Any changes will be communicated via the Babel App or BossFit website, and your continued use of BossFit's services after such updates constitutes acceptance of the revised terms.
BossFit reserves the right to update this Privacy Policy from time to time. Any changes will be communicated via the Babel App or BossFit website, and your continued use of BossFit's services after such updates constitutes acceptance of the revised terms.
10. contact us
10. contact us
10. contact us
Address
Address
Lot 06-16, Berjaya Times Square, Jln Imbi, Imbi,
55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Lot 06-16, Berjaya Times Square, Jln Imbi, Imbi, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Lot 06-16, Berjaya Times Square, Jln Imbi, Imbi,
55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Phone
Phone
016-291 3520
016-291 3520
016-291 3520